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Automated Customer Service for Logistics & Returns

Deflect up to 70% of your support inquiries. The AI assistant answers order status, shipping times, and return policies automatically and around the clock.

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The Problem: Trivial ticket peaks overwhelm your support team

Especially after holidays or sales events, support ticket volumes explode. The support team spends hours typing order numbers and informing customers about their package location.

The Solution: A chatbot connected directly to your ERP or shop system

A chatbot integrated with your ERP or shop system. Customers enter their order number, and the AI checks the status with the shipping provider in real-time, explains the return process, or provides shipping labels automatically.

Rational AI – Your Central AI Platform

Centralized AI Platform

Manage all your AI assistants centrally in one place.

Flexibly Configurable

Seamless integration of your existing systems (SharePoint, Notion, PDFs).

Hosted in Germany & GDPR Compliant

Absolute data security – sensitive company data remains strictly protected.

Ready to explore the Rational AI Platform?

Get access to our Core-AI dashboard and build a professional AI assistant or chatbot for your business within a few days – either independently or with our support.

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