Configurable Chatbot / AI Assistant
Control every aspect of your assistant through our central admin dashboard. Flexibly adjust design, interaction rules, and security policies.
- Custom Look & Branding: The interface adapts seamlessly to your corporate identity. Manage extensive configuration options – from basics like colors, logos, and launcher icons to details like welcome bubbles, file uploads, and suggested questions.
- Dynamic Behavior & Smart Triggers: You define the content logic through precise system instructions. You also control when and how the assistant proactively reaches out to users: use smart triggers like time-based opening, scroll depth, or exit intent.
- Security & Access Control: Protect your systems reliably. The platform offers built-in bot detection, intelligent rate limiting, and comprehensive whitelisting and blacklisting. You can also selectively hide the assistant on sensitive subpages – such as the checkout process.
- GDPR Compliance: Our platform is consistently built to European data protection standards. Dedicated settings areas let you store all legally required information, privacy notices, and consents in a transparent, legally compliant way.
Actions Builder for Custom Workflows
Turn your AI Assistant into an active team member. With the Actions Builder, you define custom workflows that the assistant executes independently. Instead of just answering questions, the system interacts directly with your infrastructure, triggers external actions, and feeds the results seamlessly back into the ongoing customer conversation.
- Deep System Integration: Connect the assistant deeply with your existing business systems. Call external interfaces, query databases, or integrate custom business logic to resolve customer requests immediately and completely.
- Complex Workflows Made Simple: Build tailored process chains via an intuitive node-based system. With ready-made building blocks for if/then conditions, email sending, data processing, and wait queues, you can map even sophisticated service workflows visually and effortlessly.
Ready to explore the Rational AI platform?
Get access to our Core-AI Dashboard and build a professional AI Assistant or chatbot for your company - on your own or with our support - within just a few days.