Platform Features
Everything you need to build, manage, and deploy intelligent AI Advisors.
Product & Knowledge Base
Central Product Management
Manage your entire product portfolio as a Single Source of Truth directly within the platform. Import, edit, and categorize records to ensure your AI Advisor always accesses valid and up-to-date product information.
Comprehensive Knowledge Management
Build a structured knowledge base. Store manuals, technical documentation, and internal wikis centrally to make them semantically searchable and immediately retrievable for the AI.
Automatic URL Scraping
Keep your system up-to-date without manual effort. The intelligent scraper continuously extracts and synchronizes relevant content from defined websites directly into your AI's context.
High-Performance Vector Database
The heart of information processing: Our integrated vector database is optimized for minimal latency and precise semantic search to deliver the exact context even for complex queries.
Core AI & Technology
RAG Technology (Retrieval Augmented Generation)
Connect generative AI with your corporate data. Through RAG, answers are generated based on your verified sources (PDFs, databases), effectively eliminating hallucinations and guaranteeing factual knowledge.
Flexible LLM Support
Retain full control over your AI models. Use cloud solutions like OpenAI (GPT-4) and Google Gemini, or opt for maximum data security with local open-source models (e.g., Llama 3) hosted in your own infrastructure.
Custom Chat UI & Enterprise Security
A chat interface that adapts: Full white-labeling for your Corporate Identity. Technically secured through domain whitelisting, seamless SSO integration, and protected iframe embedding for your web portals.
Data Integrations & Automation
Database Connectors
Connect your existing MySQL and MS SQL databases directly. Use the integrated SQL Query Editor to create targeted queries, while the Job Scheduler automatically and reliably supplies your AI with current business data.
REST & ODATA
Connect virtually any modern business software via standardized interfaces. Import structured data from CRM, ERP, or ticket systems via REST or ODATA and keep your knowledge model continuously up-to-date with configurable updates.
Native Magento 2 Integration
E-Commerce ready: Fully automatically synchronize catalogs, prices, descriptions, and stock levels. Enable your AI to answer customer inquiries precisely based on live shop data.
File Sharing Import
Make unstructured data usable. The automatic import service monitors network drives and file shares to immediately process new PDFs, Word documents, or Excel tables. The content is directly added to your AI Advisor's knowledge pool.
n8n Workflows
Extend your AI Advisor beyond pure knowledge queries. Via the n8n integration, the AI can trigger workflows directly from the chat – such as creating support tickets, sending emails, or updating records in external systems. Answers and results flow seamlessly back into the chat.
WhatsApp Business Integration
Reach your customers where they are. Connect your AI Advisor directly to WhatsApp Business. Leverage full RAG power and automation (via n8n) in the world's most popular messenger app. Seamless handover between AI and human support included.
Platform & Administration
Multi-Tenant Architecture
Scalability without compromise. Create isolated tenants for customers or departments. Each tenant operates in its own data room with separate users and configurations – guaranteed without data leakage.
Central Administration
Full control over licenses and products. Our granular Role-Based Access Control (RBAC) concept ensures that every user can access exactly the resources intended for their role.
Analytics Dashboard
Transparency in real-time. Monitor token consumption, API costs, and storage space. Use detailed metrics to calculate the ROI of your AI Advisors and efficiently control usage.